LIST CLOSED:  Due to increasing workload pressures we have been given permission from NHS HULL (formerly Hull Primary Care Trust) to close our list from 1st May 2009. This means that anyone who is at the same address as an existing patient can register to join our list, and we can see patients under "Immediate and Necessary Treatment" rules, but we will not be allowed to accept "Temporary Residents" or new patients at other addresses.
BOOKING APPOINTMENTS ON LINE:
You can now book routine doctors appointments on line. You will also be able to view and request repeat prescriptions though this service. If you wish to find out more about this please contact reception who will be able to supply you with a registration form.
TELEPHONE APPOINTMENTS:
We are also piloting a system for people wanting a same day appointment which gives the option of speaking to a doctor on the phone later in the morning to see if this will save you a journey to the surgery.
Remember you can also ring NHS Direct for advice.
Alternatively patients can visit their local Pharmacy for advice and, where deemed appropriate by the Pharmacist, various treatments. This is available on the NHS through the "Minor Ailments Scheme" as long as the patient is present in the Pharmacy (i.e. you cannot go on behalf of someone else) and also that the patient has their NHS number with them to give to the Pharmacist, who will hold the consultation with the patient.
SURVEY FEEDBACK:

The annual patient survey (October 2008) was interesting in the way the results were conveyed.

For example the figure quoted for patients satisfied with our opening hours was just 51%. The reality was 87% rated our opening hours as Excellent, Very Good, or Good, 10% said “Fair”, and just 3% rating our opening hours as Poor.

A paper version of the full survey results is available from reception.

Future surveys will be by post so it is important people return the forms so we have an accurate picture of patient’s views.